Victoria Directory is a trusted local guide to businesses, services and attractions across all 13 municipalities of Greater Victoria — from James Bay to Sooke.
Is it free to use the directory?
Yes. Browsing, searching and reading reviews is completely free for everyone.
How are listings verified?
Our team reviews each business before it goes live. Verified businesses display a verified badge on their profile.
Businesses
How do I list my business?
Click "Add Listing", fill in your business details, hours and photos, and submit. Our team reviews it before it goes live.
How much does a listing cost?
A standard listing is free. Paid upgrades — such as featured placement and extra photos — are available through our plans.
Can I respond to reviews?
Yes. Once you claim your business you can publicly respond to customer reviews from your dashboard.
Account
Do I need an account to leave a review?
No account is required, but reviews must be confirmed via an email verification link before they are published.
How do I claim my business?
Find your listing and click "Claim this business". We will verify your connection to the business before granting access.
Payments
What payment methods do you accept?
Paid plans are billed securely by card. You can manage or cancel your plan at any time from your dashboard.
Can I get a refund?
Plan changes take effect at the next billing cycle. Contact our team if you have a billing question.
